Support

We usually reply within 1–2 business days.

Need a hand with Amino? Email support@getamino.appand include your iOS version and what you were doing when it happened — it helps us help you faster.

Common questions

Where is my data stored?

On your device, and in your own private iCloud if you turn on sync. Amino keeps no server copy of your log. See our Privacy Policy.

I switched phones — how do I get my data back?

Sign in with the same account and enable iCloud. Your data restores from your private iCloud. If iCloud was off on the old device, the log lived only there and can't be recovered remotely.

How do I manage or cancel Amino Plus?

Subscriptions are managed through Apple: open the App Store, tap your profile, then Subscriptions. You can cancel or change plans there at any time.

How do I delete my account?

In the app: Settings → Delete Account. This removes your sign-in record and erases the data on your device.

Does Amino give dosing advice?

No. Amino is a logging and unit-conversion tool — it records what you enter and converts units. It is not medical advice. Always consult a licensed professional.

Still stuck?

Email support@getamino.app and we'll take a look.